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  What does the Q4 mean in SPQ4 and Q4 Selling?
 

Q4 refers to a type of collaborative behavior that will produce positive, productive results between salespeople, their customers, and their sales managers. It is derived from a powerful tool that can be used as an advantage by every salesperson in your organization, the Dimensional® Model of Behavior shown here. It is a method of identifying and categorizing customers' behaviors so salespeople can respond in the most appropriate way to meet customers' needs.

It also shows salespeople how to adapt their own behavior to sell more effectively to the wide variety of people they encounter. Selling in this customer-focused way can be the key differentiator for closing a sale.

Suffice it to say that we believe that Q4 behavior, as described in the upper right quadrant of the Model, is the most effective for building the most productive sales relationships. It has been used successfully by tens of thousands of salespeople for almost 50 years. It's selling to the power of Q4.

DIMENSIONAL® MODEL OF BEHAVIOR

DOMINANCE
Q1 BEHAVIORSQ4 BEHAVIORS
HOSTILITYWARMTH
Q2 BEHAVIORSQ3 BEHAVIORS
SUBMISSION

 

 

   
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