Books

Leadership Through People Skills®

R.E. Lefton, Ph.D., and V.R. Buzzotta, Ph.D.

To all managers: By understanding your own behavior and its consequences, you can alter how you work with people and improve your productivity and theirs as well. The skills described in this book have been tested and proven valid by thousands of managers over half a century. They work . . . and they’ll work for you!

Dimensional® Selling

V.R. Buzzotta, Ph.D., and R.E. Lefton, Ph.D.

Written for both salespeople and sales managers, this book explains how to get better sales results by enhancing your people skills so that you can sell different people differently. Valuable information on how to size up customers, how to match their behavior to an effective sales strategy, and how to gain their commitment. Build customer relationships your competitors can’t match!

Effective Motivation Through Performance Appraisal

R.E. Lefton, Ph.D., V.R. Buzzotta, Ph.D., Manuel Sherberg, and Dean L. Karraker

Performance appraisal is one of management’s most important tools for improving productivity and, thereby, getting the most from your investment in people. This book lays down guidance to help any organization establish a performance appraisal system that will enhance its effectiveness and improve bottom-line results.

Making Common Sense Common Practice

V.R. Buzzotta, Ph.D., R.E. Lefton, Ph.D., Alan Cheney, Ph.D., and Ann Beatty, Ph.D.

Today, change is a fact of life in any organization. The question is: Will change kill the morale and initiative of your workers, or will they respond with the creative energy needed to maintain or even improve their performance? The difference depends on skillful leaders who use common-sense methods described in these pages to produce high performance. This book offers leaders the timely, pragmatic information they need to deal with the ever-accelerating pace of change.

Why Can't We Get Anything Done Around Here?

Robert E. Lefton, Ph.D., and Jerome T. Loeb

Studies show that employees work at less than half their potential. If you are frustrated as a manager that your people are not performing at their highest level — that you’re not getting things done — this book reveals a simple system for assigning work to achieve maximum productivity. Apply the tool that has helped managers improve performance significantly.