People Skills Book about Leadership Many leaders are promoted because they have great technical ability, but they have had little training in leading people. As people climb the corporate ladder, they do less direct work themselves, and are expected to get more done through others. Yet many have never had people skills training or read…
Our Get it Done Book When Jerome Loeb, president of May Department Stores, flew out to visit the company’s stores in California, he was shocked by what he learned. An employee had spent 2 years developing a video training program for their floor sales people. Why was this so upsetting? It was not at all…
Effective Motivation Through Performance Appraisal Performance appraisal is one of management’s most important tools for improving productivity and, thereby, getting the most from your investment in people. This book lays down guidance to help any organization establish a performance appraisal system that will enhance its effectiveness and improve bottom-line results. Effective Motivation Through Performance Appraisal…
Dimensional Selling The Dimensional Selling book was the first book on sales to deal with the psychology of selling. Written by industrial/organizational psychologists, Dr. Robert Lefton and Dr. Vic Buzzotta, it teaches practical tips for more effective sales interactions. This book on sales is written for both salespeople and sales managers. It explains how to…
Making Common Sense Common Practice Today, change is a fact of life in any organization. The question is: Will change kill the morale and initiative of your workers, or will they respond with the creative energy needed to maintain or even improve their performance? The difference depends on skillful leaders who use common-sense methods described…
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