The Business Case for Resiliency
Resiliency is a valuable trait in good times, but when crisis strikes it’s vital. But what determines how an individual will react to adversity? Is resiliency a natural-born trait, or a skill that can be developed? And how can leaders model these qualities and support their teams? We address these questions, and more, in The […]
How Does Each Quadrant Show up to Wash Their Hands?
Right now, much of the country is working from home in an effort to contain the spread of Coronavirus. We’re staying six feet apart, sanitizing surfaces — and we’re all doing a whole lot of hand washing. That got Psychological Associates’ own Cindy Lefton, Ph.D., RN thinking — since hand washing is a behavior, how […]
Turn Managers Into Leaders With The Q4 Edge
According to an article from the Association for Talent Development, “Managers are more concerned with process; leaders are concerned with impact.” It’s not enough to make sure the tasks are getting done. Are you inspiring your people to surpass their goals? To think outside the box? To innovate in ways that could grow your organization? […]
Horror Stories: Three Bad Bosses You Meet at Work
Everyone has a horror story of a bad boss from their past. Some of them are legendarily bad, like the guy who asked his employees to help him hide his affairs from his spouse. Or you might have heard of bosses who make weird requests like coming up with science fair project ideas for the […]
Book Review: The Surprising Science of Meetings
Let’s turn the page to another installment of our Q4 Leadership Library, where our consultants review leadership books. This month, Vice President of Organizational Consulting Dr. David Rowan reads The Surprising Science of Meetings by Steven Rogelberg. The Surprising Science of Meetings: How You Can Lead Your Team to Peak Performance In a way, meetings […]
Book Review: The Making of a Manager by Julie Zhuo
It’s time for another installment of our Q4 Leadership Library, where our consultants review leadership books. This month, Vice President of Organizational Consulting Dr. Emily Ingalls reads The Making of a Manager by Julie Zhuo. The Making of a Manager Do you remember what it felt like to be a new manager? For some of […]
How to Deal with an Underperforming Employee (Actionable Tips)
Underperforming Employee Our case study today looks at how do you deal with an underperforming employee. Do you sternly tell him what he needs to do or else? Should you express your concern and leave it to him to fix it? Or is it best to lightly mention the concern, so as not to offend […]
Dr. Robert Lefton Named to St. Louis Business Hall of Fame
St. Louis Small Business Monthly has named Psychological Associates co-founder and CEO Dr. Robert Lefton to their St. Louis Business Hall of Fame. According to the publication, members of the Hall of Fame have “developed industry-leading businesses that are poised to continue such leadership well into the future,” and are “inspiring to colleagues and employees […]
How to Deal with Someone Who is Always Late
Unpunctual Jim is a solid team member, but there is a problem. He is unpunctual. He is often late, which causes problems among his team. How to deal with people who are always late? The Situation Charlotte leads a six-person team responsible for new product ideas at her company. The team has been meeting regularly […]
Book Review: Dare to Lead by Brené Brown
We’re excited to launch a new series here on the blog! Our Consultants will be reading some of the top leadership books of today and sharing their thoughts. Here to kick things off is Vice President of Organizational Consulting Dr. Patricia Bagsby, who recently read Brené Brown’s Dare to Lead. Dare to Lead As I […]
