How to Handle a Condescending Boss
Condescending Boss Dealing with an arrogant boss does not rank on on the list of favorite work activities! How to deal with a condescending boss who thinks he knows all the answers and looks down on you? We’ll explore 3 alternatives and provide guidance to help you navigate these challenging waters adroitly. As an added […]
How To Manage Someone Who Doesn’t Want To Be Managed-He’s Always Right
Facebook Twitter Linkedin Someone Who Thinks They Are Always Right Have you ever had the pleasure of working with someone who thinks they are always right? As a result, they don’t need advice, counsel, or other people’s thoughts, because they have all the answers. But what happens when they don’t, and their performance suffers? How […]
Confronting Someone Who is Talking Behind Your Back at Work
Facebook Twitter Linkedin Talking Behind Someone’s Back Office gossip is rampant in many workplaces. What do you do when you get wind that someone is talking behind your back? They are displeased with something you are doing. They haven’t told you directly, but you inadvertently find out. In this case study, the employee accidentally sent a […]
Who’s in Charge Around Here? The Challenges of Ad Hoc Teams
Facebook Twitter Linkedin Ad Hoc Teams Have you ever been on an ad hoc project team where is was unclear who had the power? How you approach ad hoc leadership can be tricky. In this case study, we’ll reveal your best approach so you can maximize your success on ad hoc teams. The Situation Managing power […]
What Is Q4 Behavior? And Why Does It Matter?
You may notice the Q4 in our logo, and wonder what Q4 has to do with talent development. But to understand Q4, you first need to see it in the context of our Dimensional® Model of Behavior™. The Q4 Dimensional Model of Behavior In 1965, PA’s founders, Dr. Robert Lefton and Dr. Victor Buzzotta, developed […]
In the Absence of Leadership | Is the Leader Steering Your Team Into a Ditch?
Facebook Twitter Linkedin Lack of Leadership What do you do when your leader doesn’t lead? Team performance suffers as a result. Should you try to step in and lead? Or is that presumptuous, as he is the leader? We’ll pose 3 approaches to handling things in the absence of leadership. You’ll know then, if you […]
Set Up For Success – How to Help Your Employees Engage, Thrive & Stay
Facebook Twitter Linkedin Does Money Motivate Employees Have you ever seen the Peter Principle in action–people rising to their level of incompetence? This can be quite costly for companies. It is not healthy to make promotion decisions that don’t work out or to lose good people. The question in the case example is: How can you prevent […]
Don’t Shoot the Messenger! Delivering Your Boss’ Bad Message
Pam Hager, Ph.D., Senior Vice President of Instructional Consulting, shares another leadership learning insight with us: “In conversation with a workshop group the other day, I was asked such an interesting question: Is it insubordination not to deliver the boss’ message as he/she dictated, even if originally it was shared in a Q1 manner? Excellent […]
After the Leadership Workshop: Keeping Q4 Skills Alive
Transfer of Training: 5 Tips At the end of almost every one of our leadership workshops, participants ask, “How do I easily keep the Q4 People Skills top-of-mind?” How do I transfer the training back to the workplace to ensure my new skills are used? Here are several suggestions. These are for our Q4 Leadership: […]
How to Speak Up About Ethical Issues at Work
Facebook Twitter Linkedin When Your Coworker Leaves Early What do you do when your coworker wants you to do something you feel is not right? In this instance, it is misusing company time–which is one of the 5 most common ethical work issues. But it could be any number of things. How to speak up about […]
