7 Reasons Why Interpersonal Skills Are Important to Develop — in Good Times or Bad

Many employers regard interpersonal skills as an asset, especially for leaders.  But when business gets slow, interpersonal skills training is first to go.  Should this be the case?  We present seven reasons — backed by research — on the value and importance of interpersonal skills in the workplace.  We also cover the ROI of interpersonal […]

What If Your Price Is Going to Be … Problematic?

The Situation John’s company designs and builds websites for small and mid-sized companies. He focuses on organizations that need to take their websites to a more professional level. His firm charges a healthy fee to do a comprehensive job. Thus, John tries to show prospects how they will get a good return on their investment […]

Creating a Culture of Innovation and Collaboration

If you want to grow your organization, you must first begin with a strong foundation. Start with a culture that supports innovation and collaboration to drive results. But innovation and collaboration don’t happen overnight. Where to Begin? Creating a culture that supports innovation and collaboration begins with employees and managers who develop supportive behaviors. Leaders […]

The Unifying Power of Q4 People Skills

Pam Hager, Ph.D., Senior Vice President of Instructional Consulting, shares another leadership learning insight with us about the power of People Skills: “Recently, I was reflecting on a guest speaker’s story. He told the group about how he had successfully implemented Q4 People Skills throughout his company. For everyone listening, his story amplified the power of […]