Q4 Behavior Is Critical to Quality Patient Care
Vice President of Organizational Consulting, Cindy Lefton, Ph.D., RN, CPXP, was recently published by the American Journal of Critical Care. Partnering with Lesly Kelly, RN, Ph.D., Lefton co-wrote “Effect of Meaningful Recognition on Critical Care Nurses’ Compassion Fatigue.” What Is Compassion Fatigue? Critical care nurses are at risk for compassion fatigue. It’s a state of prolonged stress that […]
In the Absence of Leadership | Is the Leader Steering Your Team Into a Ditch?
Facebook Twitter Linkedin Lack of Leadership What do you do when your leader doesn’t lead? Team performance suffers as a result. Should you try to step in and lead? Or is that presumptuous, as he is the leader? We’ll pose 3 approaches to handling things in the absence of leadership. You’ll know then, if you […]
Set Up For Success – How to Help Your Employees Engage, Thrive & Stay
Facebook Twitter Linkedin Does Money Motivate Employees Have you ever seen the Peter Principle in action–people rising to their level of incompetence? This can be quite costly for companies. It is not healthy to make promotion decisions that don’t work out or to lose good people. The question in the case example is: How can you prevent […]
Don’t Shoot the Messenger! Delivering Your Boss’ Bad Message
Pam Hager, Ph.D., Senior Vice President of Instructional Consulting, shares another leadership learning insight with us: “In conversation with a workshop group the other day, I was asked such an interesting question: Is it insubordination not to deliver the boss’ message as he/she dictated, even if originally it was shared in a Q1 manner? Excellent […]
HELP! My New Team Is a Train Wreck!
Pam Hager, Ph.D., Senior Vice President of Instructional Consulting, shares another leadership learning insight with us. Imagine a manager who’s new to the organization. He’s excited to jump into the role, but this new team has not had the coaching, supervision, or support that allowed them to capitalize on their talents and skills. Instead, a […]
What Is Leadership Through People Skills?
How can your organization ensure that your new and experienced leaders have the skills necessary to challenge and inspire their colleagues and direct reports — and get the business results your organization needs? Identify your high-potential leaders and provide them with the opportunity to attend our Leadership Through People Skills workshop. What Is Leadership Through […]
What’s Your ROI With Executive Coaching?
Today’s Insight comes from Michelle Western, Organizational Research & Analysis Consultant, on the benefits of Executive Coaching: “Google ‘Executive Coaching’ and you’ll be bombarded by thousands of hits extolling the benefits of business coaches. But isn’t coaching really just “fixing people”? And is hiring an external coach really worth it? Well, no…and yes. What Is […]
A Team Introduction – How to Yourself to Your New Team
Facebook Twitter Linkedin A Team Introduction As Will Rogers so adroitly phrased it, “You never get a second chance to make a good first impression”. This is especially important when you are brought in to lead a new team. What are best practices to get off to a good start and avoid costly missteps? This case study […]
After the Leadership Workshop: Keeping Q4 Skills Alive
Transfer of Training: 5 Tips At the end of almost every one of our leadership workshops, participants ask, “How do I easily keep the Q4 People Skills top-of-mind?” How do I transfer the training back to the workplace to ensure my new skills are used? Here are several suggestions. These are for our Q4 Leadership: […]
Teams, Groups, or Mobs: Which One Do You Have?
More than ever, today’s business culture has shifted from the individuals diligently working alone at their desks, to teams working together. Teamwork sounds great, in theory, but anytime you put varying groups of individuals together, there is the potential for conflicting points of view with negative consequences for the group — and the organization. In […]
