Avoidance is Never an Effective Conflict Style to Choose. (See Why)
Avoidance is Never an Effective Conflict Style to Choose. Conflict is not pleasant. Many employees avoid it so they don’t have to endure arguments and disagreements. However, avoidance is never an effective conflict style to choose. Avoiding conflict often causes problems down the road. Better to suffer a little discomfort up front and ward off […]
Book Review: The Surprising Science of Meetings
Let’s turn the page to another installment of our Q4 Leadership Library, where our consultants review leadership books. This month, Vice President of Organizational Consulting Dr. David Rowan reads The Surprising Science of Meetings by Steven Rogelberg. The Surprising Science of Meetings: How You Can Lead Your Team to Peak Performance In a way, meetings […]
How Do You Overcome Lack of Commitment? Employee Involvement How To’s
Lack of Commitment Have you ever thought you had a coworker’s commitment to something, but then realized you didn’t? Did you misread your colleague? Did he say he agreed when he really didn’t, to avoid a conflict? How do you know when employee commitment is genuine? And when it isn’t, how do you overcome lack […]
Coping With a Ruthless Boss
Today’s scenario is about how to deal with a demanding boss who wants results at all costs, without concern for his people. Or, as some might call it, a cruel or ruthless supervisor. The Situation: Dealing with a Cruel or Ruthless Supervisor Jake is a middle manager at a tech firm. He tries to employ […]
How to Overcome Resistance to Change – Coaching Employees
Opposition to Change How do you deal with an employee who prefers the status quo and is resistant to change? Do you force them to change? Should you let them be? Or is it best to take a more collaborative approach and, if so, what does that look like? In this case study, you’ll learn […]
Book Review: The Making of a Manager by Julie Zhuo
It’s time for another installment of our Q4 Leadership Library, where our consultants review leadership books. This month, Vice President of Organizational Consulting Dr. Emily Ingalls reads The Making of a Manager by Julie Zhuo. The Making of a Manager Do you remember what it felt like to be a new manager? For some of […]
How to Deal with an Underperforming Employee (Actionable Tips)
Underperforming Employee Our case study today looks at how do you deal with an underperforming employee. Do you sternly tell him what he needs to do or else? Should you express your concern and leave it to him to fix it? Or is it best to lightly mention the concern, so as not to offend […]
How to Deal with Someone Who is Always Late
Unpunctual Jim is a solid team member, but there is a problem. He is unpunctual. He is often late, which causes problems among his team. How to deal with people who are always late? The Situation Charlotte leads a six-person team responsible for new product ideas at her company. The team has been meeting regularly […]
Book Review: Dare to Lead by Brené Brown
We’re excited to launch a new series here on the blog! Our Consultants will be reading some of the top leadership books of today and sharing their thoughts. Here to kick things off is Vice President of Organizational Consulting Dr. Patricia Bagsby, who recently read Brené Brown’s Dare to Lead. Dare to Lead As I […]
Getting Management Buy In
Management Buy In is Missing When you have a great idea for your organization, but management is not supportive, it can be very frustrating. What should you do? In this case situation, we’ll explore the issue and give you some actionable suggestions on how to attain management buy in. The Situation You are a middle […]