Melissa Joost
Operations Manager
Melissa Joost has worked at Psychological Associates since 2008.
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Can You Lead Collaboratively in an Autocratic Work Environment?
Many workplace cultures are autocratic, top-down, command and control. Some might even say they’re toxic. This begs the question: Collaborative leadership in an autocratic environment —
Managing Intergenerational Conflict in the Workplace
Five Generations in the Workplace For the first time in history, there are five different generations in the workplace. And given the rate at which work itself
Don’t Make This Mistake in a Challenging Workplace Conversation
This case example portrays a common error made in workplace communication. Can you spot what the mistake is, and the result? You’ll learn how to
Is Q4 Tough Enough?
Is Q4 Leadership Too Soft? People who’ve worked with our Dimensional Model of management behavior have either asked this question or heard others ask it: